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The Hall-Wattens Best Price Guarantee

Best Price Hotels
The Hall-Wattens Best Price Guarantee shows our visitors the latest and best deal available on the internet on a daily basis. You can rest assured with the Best Price Guarantee. You have got the best deal and you can save yourself the time of surfing on price comparison platforms or other booking platforms. If you happen to find any cheaper option on the net, the difference will be paid back to you by the hotel you’ve booked, provided the hotel is a member of the Hall-Wattens Best Price Guarantee programme.

The Hall-Wattens Best Price Guarantee

Prerequisites:

You have already made a booking with the hotel
It really is the same offer (product):
The cheaper deal is valid for the same dates
It can be booked online
It applies to the same hotel
It applies to the same room category
It applies to the same date of arrival and departure
The provider offering the cheaper deal must be able to confirm the price on request
You must give the hotel proof of the cheaper deal within 24 hours of having made your booking.
You need to provide the following information:
Send the hotel an email with the following information: Reservation and/or booking number and a screenshot of the website where the cheaper deal is listed.
The screenshot must clearly display the following:
Place, detailed list of prices, room type, number of persons, date of stay, services included in the price, date and time of price comparison, the URL of the website (for example, www.booking.com)

The following tariffs are not included in the guarantee:

Bookings that have been made via booking channels that are not transparent (for example, via Priceline, where the name of the hotel is not disclosed until after the booking has been completed)
Bookings that have been made via auction websites (e.g. ebay, animod)
Package offers that include additional services such as half board, airport transfers, massages, etc.
Special prices for hotel stays in the form of special offers, bonus or loyalty deals, group prices, convention prices, prices for members of associations or organisations, travel agency prices, media prices, employee deals, or similar special offers
Non-published prices for hotel stays
Price differences produced through exchange rate, value added tax, etc.
False proof of cheaper deals
Proof that cannot be confirmed by our employees

We reserve the right to amend, supplement, suspend or terminate the Hall-Wattens Best Price Guarantee terms and conditions at any time without prior notice.